Availability

The Availability page controls when clients can book you. It has four tabs: Overview, Weekly Schedule, Extra Dates, and Blocked Dates. Any available window — weekly or one-off — can also be limited to a single service or booking link. Booking rules now live under Settings, split by intent:

• Settings → Online booking — your public URL, online-booking toggle, payment requirement
• Settings → Booking window — gap, same-day cutoff, advance booking limit
• Settings → Cancellations — cancellation policy note, refund tiers, visibility

Overview

The Overview tab shows a calendar overview of your availability for the coming weeks. It combines your weekly schedule, extra dates, and blocked dates into a single view so you can see exactly when you’re bookable. Days whose only windows are limited to a service or link are marked Limited slots only in the legend.

Weekly schedule

Your weekly schedule defines your regular working hours. For each day of the week, you can set one or more time windows. Each slot is either available (clients can book) or a break (blocked off, not bookable).

Setting up your schedule

1. Go to Availability and select the Weekly tab
2. For each day you work, tap the day to add time slots
3. Set the start time and end time for each slot
4. Choose the slot type: Available or Break
5. Tap Save to apply your changes

Example schedule:

Day	Hours
Monday	09:00 – 12:30, 12:30 – 13:30 break, 13:30 – 17:00
Tuesday	09:00 – 17:00
Wednesday	— (not available)
Thursday	10:00 – 16:00
Friday	09:00 – 13:00
Saturday–Sunday	— (not available)

Tip

Use break slots to block out time within your working day — for example a lunch break, admin time, or a regular personal commitment. Break slots prevent bookings during that window while keeping the rest of the day available.

Validation

• End time must be after start time
• Time slots cannot overlap on the same day
• Changes are highlighted as unsaved until you tap Save

Extra dates

Add one-off availability for dates outside your regular schedule. This is useful for:

• Working an extra Saturday for a busy period
• Adding availability for a specific date that’s normally your day off
• Special holiday hours

Adding extra availability

1. Select the Dates tab
2. Choose the date
3. Set the time slot(s)
4. Optionally limit who can book the slot
5. Save

Blocked dates

Block specific dates when you’re unavailable — holidays, personal days, or periods you don’t want bookings.

Blocking a date

1. Select the Blocked tab
2. Tap Block Date
3. Choose either:
   • Single date — block one specific day
   • Date range — block a continuous period (e.g. a week’s holiday)
4. Optionally add a reason (for your reference only)
5. Save

Tip

Blocked dates override both your weekly schedule and extra dates. If you’ve blocked 25–31 December, no bookings can be made for those dates even if they fall on your regular working days.

When blocking a date you can also choose who the block applies to — everyone (the default), one service, or one booking link. A limited block removes that service’s or link’s times on those dates while everyone else keeps their normal availability.

Limiting who can book a time

By default every available window is open to anyone booking with you. You can instead limit a window to one service or one booking link — useful for hours you only want a particular offering, or a particular person, to be able to book.

How to limit a window

1. Add or edit a slot on the Weekly tab (or a one-off slot on the Dates tab)
2. Tap Limit who can book this slot
3. Choose One service or One link and pick from the list (or Everyone to remove the limit)
4. Save

Limited slots show a badge with the service or link name. Copying a day’s schedule to other days copies the limits too.

How limited windows behave

The rules are designed so limited times stay genuinely private:

• Hidden from everyone else. A window limited to a service or link never appears on your public booking page or through other links.
• Exclusive. Once a service or link has any limited windows, bookings for it are offered only those windows — your general hours are no longer offered for it. This is what keeps the times separate in both directions.
• Blocked dates still win. A blocked date that applies to everyone also blocks limited windows on that date.
• Links unlock their service times too. Booking through a link offers the windows limited to that link plus any windows limited to the service being booked.

Caution

Because limiting is exclusive, adding a limited window for a service that’s on your public booking page means clients can then only book that service during its limited windows. Booker shows a warning when you pick such a service. Services marked “link only” are the more common pairing.

Example

You see clients Monday–Friday, 9:00–17:00. You add a Saturday 9:00–13:00 window limited to a booking link called “Studio sessions”:

• Your public booking page still offers Monday–Friday only — Saturday never appears there
• Someone using the Studio sessions link sees only Saturday 9:00–13:00
• If you block that Saturday for everyone, neither side can book it

Note

Deleting a booking link also deletes the windows limited to it — they are removed, not made public. See Booking Links.

Booking window settings

These settings control when clients can book relative to the current date.

Setting	Description	Example
Maximum advance days	How far ahead clients can book	”30 days” means clients can only book within the next 30 days
Same-day booking cutoff	The time after which same-day bookings are no longer available	”14:00” means no same-day bookings after 2pm
Default gap between appointments	Default buffer time between consecutive appointments. Individual services can override this with their own gap setting.	”15 minutes” means there must be at least 15 minutes between the end of one appointment and the start of the next

Note

The same-day cutoff uses your configured timezone. If your timezone is set to Europe/London and the cutoff is 14:00, same-day bookings close at 2pm UK time regardless of the client’s timezone.

How the booking window works

Today          Cutoff          Max advance
  |               |                    |
  |  Same-day     |  Bookable window   |  Not bookable
  |  (if before   |                    |
  |   cutoff)     |                    |

• Dates before today: not bookable
• Today: bookable only if current time is before the same-day cutoff
• Tomorrow through max advance days: bookable (subject to availability)
• Beyond max advance days: not bookable

Cancellation policy note

A freeform text note shown on your booking page and included in client emails. Use it to describe your cancellation terms in plain language.

Set it in Settings → Cancellations. You can also set a per-service note when editing a service — it overrides the default for that service.

Refund policies

Create time-based refund tier policies that automatically calculate refund amounts when appointments are cancelled. For full details, see Cancellations — Refund Policies.

Managed in Settings → Cancellations under Refund Policies.

Refund policy visibility

Two toggles control where refund policy information is shown to clients:

Toggle	Default	What it does
Show refund policy on booking page	On	Displays a visual refund diagram on your public booking page
Include refund policy in client emails	On	Appends refund tier details to appointment confirmation and reminder emails

Both are in Settings → Cancellations.